Welcome to our Contact Us page! We’re thrilled that you’re interested in connecting with our animal rescue group. Whether you have questions, feedback, or simply want to learn more about what we do, we’re here to help.
Contact Us
Please feel free to reach out to us using the contact form below, and one of our dedicated team members will try to get back to you as soon as possible. We value your input and are committed to providing the best possible care for the animals we rescue. If you are inquiring about adopting, fostering or volunteering, please complete the application.
Responses to inquires take time and patience as we are a volunteer nonprofit organization.
Why You Don’t Hear Back from Us: A Guide to Understanding Adoption Applications
If you’ve recently applied to adopt a pet from our rescue and haven’t heard back, you might be wondering why. We understand how exciting it is to bring a new pet into your home, and we appreciate every application we receive. However, there are several reasons why we might not respond to your application. Here’s a look at some common factors that could influence this decision.
Incomplete or Inaccurate Information
One of the most frequent reasons we don’t respond to applications is incomplete or inaccurate information. For example, if you didn’t indicate whether you own or rent your home but marked the landlord information as “N/A,” we have no way of confirming if your living situation is suitable for the pet. We need to verify that your home environment is safe and appropriate for the pet you’re interested in adopting. Without this information, we can’t proceed with your application.
Location Matters: We Only Adopt in Collier and South Lee Counties
We focus on adopting pets within Collier and South Lee Counties. This localized approach allows us to perform necessary home checks and ensures that we can provide ongoing support if needed. If you’re located outside of South Florida, we, unfortunately, cannot consider your application. This policy helps us ensure that each pet is placed in a home where we can provide continued support and follow-up care.
Age Considerations: Matching Pets with the Right Families
Your age can play a role in whether or not you hear back from us. This isn’t about discrimination; it’s about finding the best match for both you and the pet. For example, some dogs require a lot of physical activity and would do best with a younger, more active adopter. On the other hand, older dogs or those with special needs may be better suited for a more settled, less active home. If your age or lifestyle doesn’t align with the needs of the pet you’re hoping to adopt, we might not proceed with your application.
Current Pet Care: Ensuring the Health and Safety of All Animals
We place a strong emphasis on the health and well-being of all pets, including those you already have at home. If your current pets are not up-to-date with vaccinations, heartworm prevention, or haven’t been microchipped or spayed/neutered, it raises concerns about their care and safety. Additionally, if the veterinarian you listed on your application cannot confirm that they’ve seen your current animals, this creates a significant roadblock in the adoption process.
Special Needs Pets: Ensuring the Right Environment
Some of our pets have special needs that require specific care and attention. For example, if you’re interested in adopting a dog that needs constant supervision and you’re away from home for more than two hours at a time, this might not be the right match. Special needs pets often require a stable, consistent environment where someone is available to tend to their needs regularly. If your lifestyle doesn’t allow for this level of commitment, we may choose not to move forward with your application.
Final Thoughts
Our goal is to find the best possible match for both the pet and the adopter. We take the responsibility of placing these animals into loving, permanent homes very seriously. While it may be disappointing not to hear back from us, please understand that every decision we make is in the best interest of the animals in our care.